Privacy Statement

This privacy policy sets out how Deleso Ltd hereafter referred to as “Deleso” uses and protects any information that you give us when you use this website.

Deleso is committed to ensuring that your privacy is protected. If you provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.   Deleso reserve the right to change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This current policy is effective from 1st April 2013.

What Deleso collect
Deleso may collect the following information:

  • Name, job title and other personal details
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What Deleso do with the information gathered
1st Group require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers or other information that you may find interesting using the email address which you have provided
  • For market research purposes. Contact may be made by email, phone, fax or mail
  • To customise the website according to your interests

Security
Deleso is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, Deleso has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

How cookies are used
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Deleso use traffic log cookies to identify which pages are being used. This helps analyse data about web page traffic and improve the website in order to tailor it to customer needs.

Deleso will only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help provide you with a better website, by enabling the monitoring of which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

All websites should initially prompt you to allow cookies from their site, but if you accept, you can always remove them later via your browser settings.

Links to other websites
This website contains links to other websites of interest. However, once you have used these links to leave this site, you should note that 1st Group does not have any control over that other website. Therefore, Deleso cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to 1st Group using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing info@deleso.co.uk.

Deleso will not sell, distribute or lease your personal information to third parties unless you give permission or are required by law to do so. Deleso may use your personal information to send you promotional information about third parties which you may find interesting if you tell us that you wish this to happen.   You may request details of personal information which 1st Group holds about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

The Data Controller
Deleso Ltd
Bow Court
Coventry
CV5 6SP

If you believe that any information held on you is incorrect or incomplete, please write to or email Deleso as soon as possible. Any information found to be incorrect will be promptly corrected.